We pride in providing Security services with a difference. We believe in the professional security not only ensuring the protection of the personnel, property and proprietary information of the clients but also delivering the services with a smile. This is ensured through meticulous selection, hard professional training, apt operational handling, close supervision and quick response, round the clock.

Our services are delivered through a motivated guard force, which is well cared and provided for. We believe in placing complete faith in ‘employee care’ that in turn cares about our clients.

We endeavor to eliminate losses caused by stealing burglary, arson, vandalism, fire, carelessness and negligence. The vigil by our professionals ensures that the gates, entrances, exits, reception areas, floors, perimeters, parking areas and all other vulnerable spots are cared for meticulously. Our staff is drilled to ‘owning the environment’, the ultimate in providing a ‘sense of security’ to our clients.

Personal Protection Services

Our Personal Security Services cater to the security needs of Senior Corporate Executives and other valued clients in need of personal protection. We assess the risk factors of the client, his family, home and work environment. Our PSOs are trained in martial arts and use of firearms; should there be need for armed security. They are well-groomed, English savvy and can operate under all kinds of environment, unobtrusively. They are young, energetic, highly motivated, disciplined and trained to perform with utmost integrity, tenacity and dedication.

Specialized Services

We believe in a dynamic approach to security solutions and continuous updating, not only in keeping with the trends in advanced societies but also to make it more effective, economical and environment-friendly. With the country’s rapid march towards the status of a developed nation in all sectors of the economy, the demands for specialized security treatments are fast emerging.

Survey and Audit

Our deployment of security staff is guided by a proper survey and security audit of the premises. We endeavor to ensure ‘value for money’ to the client. We believe that ‘over deployment is as bad as under deployment’. Short deployment leaves chinks in the armor, which may prove to be costlier as compared to the cost-cutting. Wherever the situation so facilitates, we recommend integration of electronic security with physical security as it not only makes the security coverage more effective but also is cost-effective in the long run. We also recommend periodic security audits of the premises so as to ensure that the ever-changing risk scenarios are taken care of.

Security Marshals

Traditional methodology of putting up guards everywhere and anywhere should give way to more unobtrusive and efficient vigilance. One very effective option is to adopt a system of positioning marshals at vital points that should preferably operate out of uniform and from locations which may give them better area scanning facility and ease of reaction when required. They should be well educated with higher I.Q so that they can ‘own the environment’ and act independently, in keeping with the situation. They should be trained in martial arts so that they could successfully ward off difficult situations. However, a fine combination of aggression with coolness needs to be exercised. This concept will enhance the level of confidence the client will have in his security provider.

Consultancy

Our security concepts are designed to address the changing threat patterns, present day structures of commercial business and industrial complexes and greater awareness levels of our rapidly modernizing society. The magnitude of risks involved, which could paralyze a facility or even throw a company out of business, calls for the installation of adequate security systems & their care and high awareness level of the people at workplace. Integration of Electronic Security, wherever desirable, is kept in view and solutions recommended accordingly.

We analyze the threats and advise our clients on the preventive and training aspects of security and safety of their premises. Our fire advisors are some of the leading professionals in the field who are fully qualified and aware of safety requirements in all kinds of structures.

Client Relations

All our operational activities are aimed at achieving clients’ delight. We don’t just provide our services but our endeavor is to build relationships. Each of our representatives, on an assignment, right to the front man, is our client relation’s officer and our energies are directed at making him totally effective in providing error-free services. We pay particular attention to the ‘clients of our clients’-the visitor to the premises. We make it a point to keep in regular touch with the clients at all levels, so as to receive first hand feedback on our services as also to find out if we could be of any further service to them in providing additional services and be of any assistance in any other manner, providing value-added help, so as to relieve him of mundane worries and preoccupations. Client relations are one of the most important aspects drilled into each employee’s mind during the training and periodic operational meetings.

Control Room Operations

Our control room is operational round the clock. Various functions coordinated/controlled from the control room are:

Deployment of security personnel
Reporting of arrival/departure of guards at various assignments.
Taking care of Security duties and arranging relief in case of a guard falling sick or not being in a position to report for duty, for any other reasons.
Recording of complaints from the clients, taking remedial action under intimation to the clients and keeping own management informed of these.
Coordinating night checks.
Handling incidents like fire, bomb threat, medical injuries etc. reported by guards from clients premises.
Keep close liaison with the police and the nearest medical and fire brigade departments.
Coordinating/controlling operational supervision by the supervisors in the field.
Keeping the management informed regarding important activities at the clients’ premises.

Training

SolvicsSecurity has its own Training Centre at Chattarpur, New Delhi. We consider training as the backbone of our services. Seemingly simple, Security duties demand the security guard be able to master various skills and knowledge parameters, which are the most important ingredients for efficient services. We put a lot of emphasis on the code of Ethics and Attitude building. A fully trained training team comprising of ex-defense Officers & Junior Commissioned Officers impart training to our personnel.

Contents of the Basic Course Are As under

Code of Conduct Foot Drill and Saluting
Gatehouse duties Static Security
Patrolling
Maintenance of various documents like in/out registers, duty roster, and visitors’ registers and other documents required at an assignment.
Dealing with people Commencing duties at an assignment
Telephone procedure
Fire prevention and control including films on firefighting& live fire demonstrations/practice.
First Aid including practical training Health and Safety
Search Procedures Legal Obligations
Emergency procedures and evacuation of premises Guard Alertness
Operational briefing Unarmed Combat and Baton Drill.
Investigations and Report Writing.
Dealing with bomb threats. Night Operations.

Refresher Training

Periodic refresher training is conducted in order to update the security personnel as also imparting training under varying operational conditions. The duration of this training program is generally for two days. The syllabus is designed for the practical implementation of prevalent security concepts as well as to take care of the shortcomings noticed in the Security delivery. The supervisory staff goes through the refresher courses as relevant to their duties.

Simulation Training

We have provision for live demonstrations and practice in firefighting, evacuation drills and procedures, unarmed combat, baton drill, gatehouse duties, firearms firing practice for the armed guards, first aid, search procedures, patrolling and night operations.

Specialized Training

In addition to the above, and in order to make the security guards more effective under all kinds of operational conditions, training is imparted to cover the following subjects in greater detail:

Evacuation procedures and drills
Fire prevention and control
First Aid
Investigations and Report Writing
Writing of an Assignment instruction
Training of armed guards
Training for escort duties
Training for PSO duties

On-Site Training

Any weaknesses noticed in Security services at the clients’ premises are addressed through our training staff, which imparts practical training at the clients’ locations. This is an extremely effective methodology as the weaknesses get addressed on the spot and the absorption levels are very high.

On Job Training (OJT)

Before putting the security guards on duty, they will be imparted training specific to the assignment and familiarized with the functions at the particular site. Duration of OJT will depend on the extent of the premises and various other parameters affecting security. OJT is imparted under the care of an OJT team consisting of experienced operations personnel so as to ensure uniformity.

Our Reach

Apart from NCR, presently we are operating in some of the major cities of North India to include, Rudarpur, Chandigarh, Patiala, As long as the size of the assignments is viable, we are geared to operate anywhere in the country.

Standard Operating Procedures (SOPs)

In order to standardize and to make it easy to understand and remember various nuances of operations, we have designed ‘Standard Operating Procedures’ (SOPs), which cover most of the common situations under a pattern of operational conditions. Common variations to these are also covered in these SOPs. Special SOPs are drawn for situations, which demand specialized treatments because of their being out of the ordinary.

SECURITY SERVICES